Operational Excellence Archives

Physician Satisfaction Depends on EHR Usability

Improve provider satisfaction and experience by cutting time spent in the EHR and increasing EHR usability.

Physician Satisfaction Depends on EHR Usability

The Key to Cutting Costs and Achieving Successful System Integration: Workflow Testing

Ensure seamless technology adoption, reduce costs, and improve operational outcomes by prioritizing workflow-based testing during system integration efforts with end user involvement and real-world workflow validation.

The Key to Cutting Costs and Achieving Successful System Integration: Workflow Testing

How to Design Effective Operational Governance

Discover how to design governance that works—one that drives real results and helps organizations accomplish their strategic and operational goals.

How to Design Effective Operational Governance

Preventing Medical Errors and Increasing Healthcare Efficiency

Process maps and workflow diagrams create a strong foundation for safety and efficiency.

Preventing Medical Errors and Increasing Healthcare Efficiency

Bikeshedding: Why We Waste Time on the Wrong Things

Discover how the Bikeshedding effect causes teams to fixate on minor details while major decisions stall—and get tips to keep projects on track. Improve project management by addressing the Law of Triviality.

Bikeshedding: Why We Waste Time on the Wrong Things

Unlock IT Capacity Without Adding Staff or Capital Expense

Optimize existing resources and processes by systematically inventorying and organizing workloads, improving governance, and fostering education and communication.

Unlock IT Capacity Without Adding Staff or Capital Expense

Identify and Address Operational Process Problems in Healthcare IT

IT and Informatics operational processes improvement are often neglected, making meaningful change an uphill battle. Identify and acknowledge existing problems to implement actionable improvements.

Identify and Address Operational Process Problems in Healthcare IT

Successful Software Implementations: Plan to Deliver, then Deliver to Plan

Achieving successful software implementations requires meticulous planning and execution – Organizations must Plan to Deliver, then Deliver to Plan to meet growing IT demand.

Successful Software Implementations: Plan to Deliver, then Deliver to Plan

Mastering Effective Communication: A Path to Stronger Connection

Many communications fail to deliver their intended message or obtain the desired impact. Solve this problem by adopting these best practices for effective communication.

Mastering Effective Communication: A Path to Stronger Connection

Creating Integration Test Scripts: A How-To Guide For Health Systems

In healthcare, the seamless integration of new technologies and workflows into existing processes isn’t just a technical requirement—it’s a matter of patient safety and organizational survival.

Creating Integration Test Scripts: A How-To Guide For Health Systems

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