Measurable Improvement - Value Achieved with TransIT and TaaS
Without MAKE’s TransIT tool and their TaaS team we would have missed workflow issues. Our step-by-step test scripts brought to light missed handoffs and processes. We improved our design prior to go-live, avoiding costly delays and creating a better end user experience.
MAKE was an Invaluable Asset
MAKE Solutions was an invaluable asset for our IT leadership team during our EHR implementation. [The team’s] knowledge and expertise are outstanding. They are great collaborators and leaders. The testing team was extremely helpful in working with our team to create a comprehensive testing plan, which reduced our overall testing time and improved the quality assurance of our build prior to implementation. We were able to identify and correct many issues prior to go-live by utilizing this testing plan.
TransIT is Ingrained in Our Processes
We have been very satisfied with the ease of use of TransIT, the tools it provides for managing a large-scale test event, and the ease of reporting on errors and issues found during testing. TransIT has become an ingrained part of our process and we are expanding its use to include the test scripts for our STAR financial system, so we can use it with our next STAR upgrade in addition to continued Cerner projects.
TransIT Makes it Easier
TransIT makes it easier to run testing events and onboard new hires. We have greater insight into where each test script is in the process, can see if one is falling behind, and love being able to watch the progress, especially with our remote testers. TransIT has always allowed us to do distributed testing, which is more important now than ever with resources working from home. The clinical end-users are big fans of using the tool as well. We have increased the quality of our test scripts with TransIT and they are easier to maintain. Because of the detail built into our test scripts, we can leverage TransIT to onboard new hires to our specific workflows. If the analyst that supports a solution is away, testing can go on without them because the steps are in TransIT, and not in the analyst's head.
Our Most Successful Round of Testing Ever
Using TransIT, we uploaded our existing 34 integration test scripts from our recent upgrade, modified them to reflect workflow uplifts, added an additional 40+ scripts for the 2 additional facilities, and trained 200+ clinical and revenue cycle testers in the new tool. All within our aggressive 6-week timeline.
Over the next three weeks of testing, WE COMPLETED OUR MOST SUCCESSFUL ROUND OF INTEGRATION TESTING EVER. We ran just over 80 test scripts. The tool provided us the unprecedented capability to coordinate the efforts of 200 people on 45 teams, provide visibility into how test scripts are progressing, support rapid script hand-offs between teams with the flexibility of resources to work from anywhere, traceability of EMR system issues tied directly to test steps and the ability to update almost 700+ script corrections and revisions. In post-testing survey results, over 96% of McLaren respondents recommended the use of TransIT in future integration testing.
We just scratched the surface of TransIT’s potential value to McLaren. We are planning extensive workflow testing and future test automation. TRANSIT WILL BE A STRATEGIC TOOL for ensuring our solutions meet the needs of our physicians, clinicians, and business associates.
TransIT Has Been a Great Success
TransIT has been a great success at our site across three rounds of integrated testing and ongoing testing prior to go-live. After a couple of days of training and a few days to set up the environment, the team was ready to build test scripts in TransIT.
TransIT Reduced the Time & Effort to Test
There are two fundamental things needed to reduce the burden to IT: one is a Help Desk, and the other is a testing tool. We chose TransIT as our testing tool. The burden an EHR puts on analysts for testing is significant; there are upgrades, patches, new domains, and packages coming out that need to constantly be tested. We’ve seen a big benefit from TransIT in reducing the time and effort it takes to test.
TransIT makes it easy
Prior to TransIT we would spend 2 to 3 weeks, upwards of 800 hours across multiple resources, reviewing and updating test scripts as part of a major upgrade or implementation project. Now that we have TransIT, testing and maintenance practices are part of our continuous operational lifecycle, virtually eliminating this intensive time demand on our resources.
TransIT makes it easy to stay current, include new functionality, implement repeatable plans and practices, and communicate.