Helping Healthcare

Transform IT Operations

At MAKE, we don't just offer tools and services – we engineer solutions that revolutionize testing processes, elevate workflow documentation, and propel operational efficiency to new heights.

Our TransIT tool slashes your time and labor costs with its unparalleled planning and testing functionalities.

When you partner with us, it's not just a service; it's a collaboration that empowers you to optimize and strategically reconfigure your IT operational practices, unlocking a pathway to unparalleled success. Backed by years of experience, we've not only witnessed but actively driven measurable improvements in decision-making, portfolio management, and the seamless delivery of IT services. Experience the MAKE difference – where innovation meets impact, and your goals become our mission.

SEE WHAT TRANSIT CAN DO

why work with us?

Stop Reacting & Get Ahead of the Problems

Get Better Insights

You can enjoy greater visibility and transparency into what your staff is doing every step of the way — no more guessing or chasing them down.

Avoid "Dead Time"

With proper planning and management, staff won't waste valuable time where they aren't needed — they can focus on other tasks instead.

Stay On Top of Regulations

Hospitals are facing more regulations that require applications that need updates — all of that needs to be safely and predictably planned for.

Running an IT Department is Challenging — But it Doesn't Have to Be!

The Solution to Your Healthcare IT Struggles

We've been where you are now — frustrated at how things like simple updates can go so horribly wrong. We saw minor changes cost our teams weeks in issue resolution and knew there had to be a better way.

That's why MAKE Solutions was born. We created tools designed specifically for Healthcare IT implementations and we offer the expert consultants you need for everything from planning through activation and production support.

Enjoy Consistent Outcomes

There is a lot riding on your implementation. We help make sure you're successful so you can enjoy consistent, predictable, and positive outcomes.

Lean On Someone You Trust

Our expert consultants give you someone you can trust to guide you through your implementation. We fill in the talent gaps so you don't have to worry.

Hold Your Teams Accountable

We give you greater visibility and transparency across all of your projects — allowing you to instantly access status updates and see who's responsible for key steps.

Get the Most From Your Team

Your team can work at the top of their licensure — doing the roles they were hired for instead of wasting time waiting or participating in unnecessary activities.

Getting Started is Simple

You don't have to keep trying to figure this out alone. Let our experts help you find the right combination of project management, tools, and support to accomplish your goals with the least amount of muss and fuss.

Ask Our Experts and Get Advice

Stop wasting time trying to find the tools you need — ask our experts and get the advice you need now without waiting.

Make a Plan That Works for You

Your success relies on knowing what you want to accomplish — we help you build a plan for how you're going to get there.

Enjoy a Successful Implementation

Avoid negative outcomes, distractions, talent gaps, and preventable delays with full accountability.

testimonials

Check Out the Success Other Clients Experienced With Us

TransIT makes it easy

Prior to TransIT we would spend 2 to 3 weeks, upwards of 800 hours across multiple resources, reviewing and updating test scripts as part of a major upgrade or implementation project. Now that we have TransIT, testing and maintenance practices are part of our continuous operational lifecycle, virtually eliminating this intensive time demand on our resources.

TransIT makes it easy to stay current, include new functionality, implement repeatable plans and practices, and communicate.

David Miller - Executive Director IT EMR Applications, Nicklaus Children's Health System

MAKE was an Invaluable Asset

MAKE Solutions was an invaluable asset for our IT leadership team during our EHR implementation. [The team’s] knowledge and expertise are outstanding. They are great collaborators and leaders. The testing team was extremely helpful in working with our team to create a comprehensive testing plan, which reduced our overall testing time and improved the quality assurance of our build prior to implementation. We were able to identify and correct many issues prior to go-live by utilizing this testing plan.

Dr. Mandy Halford, MD, FHM - VP, Chief Medical Informatics Officer, Covenant Health

Measurable Improvement - Value Achieved with TransIT and TaaS

Without MAKE’s TransIT tool and their TaaS team we would have missed workflow issues. Our step-by-step test scripts brought to light missed handoffs and processes. We improved our design prior to go-live, avoiding costly delays and creating a better end user experience.

David Miller - Executive Director IT EMR Applications, Nicklaus Children's Health System

TransIT Reduced the Time & Effort to Test

There are two fundamental things needed to reduce the burden to IT: one is a Help Desk, and the other is a testing tool. We chose TransIT as our testing tool. The burden an EHR puts on analysts for testing is significant; there are upgrades, patches, new domains, and packages coming out that need to constantly be tested. We’ve seen a big benefit from TransIT in reducing the time and effort it takes to test.

Deane Morrison - Chief Information Officer, Concord Hospital

TransIT Has Been a Great Success

TransIT has been a great success at our site across three rounds of integrated testing and ongoing testing prior to go-live. After a couple of days of training and a few days to set up the environment, the team was ready to build test scripts in TransIT.

Lyn Baluyot, MHA - VP, Chief Transformation Officer, TransForm

TransIT is Ingrained in Our Processes

We have been very satisfied with the ease of use of TransIT, the tools it provides for managing a large-scale test event, and the ease of reporting on errors and issues found during testing. TransIT has become an ingrained part of our process and we are expanding its use to include the test scripts for our STAR financial system, so we can use it with our next STAR upgrade in addition to continued Cerner projects.

Suzanne Travis - Manage, Project Manager, Northside Hospital

Our Most Successful Round of Testing Ever

Using TransIT, we uploaded our existing 34 integration test scripts from our recent upgrade, modified them to reflect workflow uplifts, added an additional 40+ scripts for the 2 additional facilities, and trained 200+ clinical and revenue cycle testers in the new tool. All within our aggressive 6-week timeline.

Over the next three weeks of testing, WE COMPLETED OUR MOST SUCCESSFUL ROUND OF INTEGRATION TESTING EVER. We ran just over 80 test scripts. The tool provided us the unprecedented capability to coordinate the efforts of 200 people on 45 teams, provide visibility into how test scripts are progressing, support rapid script hand-offs between teams with the flexibility of resources to work from anywhere, traceability of EMR system issues tied directly to test steps and the ability to update almost 700+ script corrections and revisions. In post-testing survey results, over 96% of McLaren respondents recommended the use of TransIT in future integration testing.

We just scratched the surface of TransIT’s potential value to McLaren. We are planning extensive workflow testing and future test automation. TRANSIT WILL BE A STRATEGIC TOOL for ensuring our solutions meet the needs of our physicians, clinicians, and business associates.

John Tikka - VP Information Technology Applications, McLaren Health Care