About

Our "Why"

MAKE Solutions was founded to assist healthcare organizations and improve the outcomes of their technology implementations.


We wanted to streamline the way you implement software — ensuring that you could mitigate risk and speed up your time to go-live.

Patti Marshall

— President & CEO

Patti used to work right where you are now. Her passion is in helping companies like yours implement streamlined and reliable testing methodologies, ensure end-user adoption, manage transitions, and plan activations. Patti is the architect of MAKE's TransIT testing toolset. She designed it to solve the problems she was facing every day as she helped Healthcare companies tackle big changes.

She has over 40 years of experience in information technology and over 30 years in the healthcare industry. Patti specializes in the large-scale management of clinical and revenue cycle systems implementation.

Brian Kottenstette

— VP Consulting and CFO

Brian has over 16 years of experience helping ensure that projects succeed. His passion is in leading organizations through major transformations. He helps them optimize their business processes, improve efficiencies, implement IT Management, and improve clinical technology adoption. He co-founded MAKE Solutions with Patti because he wants to help companies successfully transition to better solutions.

He’s an accomplished leader that guides companies on every level — project management, configuration, testing, and even training executive-level, PMO, and operational leaders across multiple large hospital systems.

Angela Gray

— Team Lead, TransIT Support, and Implementations

Angela is our resident expert in all things TransIT — our flagship workflow and testing documentation tool. She has been with MAKE Solutions since we began in 2012.

She is tirelessly dedicated to helping our clients succeed with TransIT — supporting our clients, creating test scripts, and leading our team of analysts.

You Don't Have to Make These Decisions Alone

You're up against deadlines and you have a lot to juggle to make it all happen on time with minimal errors. This is what we do — all day, every day — so don't do it alone. Ask Our Experts and get the guidance you need to find the best path forward.

>