NextGen Healthcare, an award-winning EHR system, recognized their clients struggled with:

To address these pain points and improve their client’s outcomes, NextGen Healthcare identified the need for a robust yet simple solution to streamline processes and improve outcomes.

Why MAKE Solutions and TransIT?

NextGen Healthcare sought a partner who could provide an affordable, user-friendly, and scalable solution.  MAKE Solutions was the ideal choice with its TransIT tool, a proven system that offered comprehensive functionality to address multiple implementation and operational challenges effectively.

TransIT’s impact was backed by its established track record with MAKE clients’ experiencing:

• 36% reduction in testing and training days.
• 50% reduction in time spent creating, maintaining, and locating workflows and validation materials.
• 50% reduction in effort spent creating training materials.

• Workflow Organization and Review: Centralized development, storage, and review of workflows, streamlining the process for all stakeholders.

• Test Script Management: Efficient creation, maintenance, and execution of test scripts directly tied to workflows.
• Workflow and System Testing: Comprehensive testing and tracking of the system functionality and integrated workflow processes to identify issues early and reduce inefficiencies.
• Competency Training and Tracking: Quick conversion of workflows into training materials, enhancing staff competency.
• Change Control and Documentation: A robust framework for tracking and approving system changes, ensuring transparency and governance.

• Enhanced, standardized practice workflows and more efficient workflow validation.
• Early identification and elimination of workflow and system issues.
• Streamlined documentation and tracking of customizations and localizations.
• Improved project timelines and reduced effort, minimizing delays, rework, and support needs.
• Quicker onboarding and training for new staff.

The Transformative Impact of TransIT

By integrating TransIT into their operations, NextGen Healthcare's clients realize immediate and substantial benefits, including:

• Accelerated Implementations: Practices can review, tailor, and localize workflows without waiting for technical installation steps.
• Governance and Consistency: Centralized workflows with approval processes to drive standardization and consistency across practices.
• Improved Training Efficiency: Seamless conversion of workflows into test scripts and learning guides reducing training efforts.
• Streamlined Change Requests: Practices benefit from a centralized location for internal system change requests and tracking.

NextGen Healthcare’s partnership with MAKE Solutions and the adoption of the TransIT tool transforms how ambulatory healthcare practices implement, maintain, and optimize their NextGen system; and provides a tool that can support other operational management and planning needs.  

By standardizing workflows, streamlining testing, managing changes, and enhancing training, TransIT reduces costs, accelerates project timelines, and improves client satisfaction. Together, NextGen Healthcare and MAKE Solutions are empowering healthcare practices to achieve long-term sustained operational excellence.