Operational Excellence Archives https://makesolutionsinc.com/category/operational-excellence/ Helping Organizations Improve Projects, Testing, and Operations Mon, 08 Jun 2026 14:30:34 +0000 en-US hourly 1 https://makesolutionsinc.com/wp-content/uploads/2021/02/full-color-icon.png Operational Excellence Archives https://makesolutionsinc.com/category/operational-excellence/ 32 32 Strengthening Outcomes Through Operational Design and Governance https://makesolutionsinc.com/operational-excellence/strengthening-outcomes-through-operational-design-and-governance/ Mon, 08 Jun 2026 14:30:34 +0000 https://makesolutionsinc.com/?p=5398 When operational design and governance are aligned, organizations gain the structure needed to operate with clarity and purpose.

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]]> Operational Efficiency Through Processes and Tools https://makesolutionsinc.com/operational-excellence/operational-efficiency-through-processes-and-tools/ Wed, 08 Apr 2026 15:20:18 +0000 https://makesolutionsinc.com/?p=5170 4 steps to building effective processes, practices, and tools that ensure you’re capturing and sharing the operational insights that matter.

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]]> AI Governance – How to Do It the Right Way https://makesolutionsinc.com/operational-excellence/ai-governance-how-to-do-it-the-right-way/ Wed, 11 Mar 2026 15:38:14 +0000 https://makesolutionsinc.com/?p=5105 AI Governance is not a Committee - It’s a Leadership Discipline. Effective AI governance begins with strategy not structure.

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]]> Beyond Go-Live: How Operational Sustainment Determines Long-Term Project Value https://makesolutionsinc.com/operational-excellence/how-operational-sustainment-determines-long-term-project-value/ Mon, 09 Feb 2026 16:18:55 +0000 https://makesolutionsinc.com/?p=5019 Long term value is determined not by how well a project is delivered, but by how deliberately it is sustained, governed, and continuously optimized once it becomes operational.

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]]> The Power of Alignment: Prioritizing the Work That Supports Your Strategy https://makesolutionsinc.com/operational-excellence/prioritizing-the-work-that-supports-strategy/ Tue, 20 Jan 2026 14:03:02 +0000 https://makesolutionsinc.com/?p=5003 Too many initiatives competing for attention? Struggling to maintain clear priorities? Here are four practical steps to help ensure your project portfolio stays aligned with what matters most.

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]]> Rethinking Team Structures for Health Information and Technology https://makesolutionsinc.com/operational-excellence/rethinking-team-structures-for-health-information-and-technology/ Tue, 18 Nov 2025 22:25:23 +0000 https://makesolutionsinc.com/?p=4822 Evaluating how healthcare information and technology teams are organized is crucial - the right structure drives agility, efficiency, and value across the organization.

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]]> From Hype to Trust: Successfully Implementing AI in Healthcare https://makesolutionsinc.com/operational-excellence/successfully-implementing-ai-in-healthcare/ Tue, 14 Oct 2025 16:47:57 +0000 https://makesolutionsinc.com/?p=4760 The long-term success of AI in healthcare depends on one essential factor: the ability to validate and trust its reliability.

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]]> Physician Satisfaction Depends on EHR Usability https://makesolutionsinc.com/operational-excellence/physician-satisfaction-depends-on-ehr-usability/ Tue, 16 Sep 2025 13:15:27 +0000 https://makesolutionsinc.com/?p=4406 Improve provider satisfaction and experience by cutting time spent in the EHR and increasing EHR usability.

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]]> The Key to Cutting Costs and Achieving Successful System Integration: Workflow Testing https://makesolutionsinc.com/operational-excellence/cutting-costs-and-achieving-successful-system-integration/ Tue, 19 Aug 2025 14:03:22 +0000 https://makesolutionsinc.com/?p=4379 Ensure seamless technology adoption, reduce costs, and improve operational outcomes by prioritizing workflow-based testing during system integration efforts with end user involvement and real-world workflow validation.

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]]> How to Design Effective Operational Governance https://makesolutionsinc.com/operational-excellence/design-effective-operational-governance/ Tue, 15 Jul 2025 22:33:52 +0000 https://makesolutionsinc.com/?p=4247 Discover how to design governance that works—one that drives real results and helps organizations accomplish their strategic and operational goals.

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]]> Preventing Medical Errors and Increasing Healthcare Efficiency https://makesolutionsinc.com/operational-excellence/preventing-medical-errors-and-increasing-healthcare-efficiency/ Tue, 17 Jun 2025 13:08:29 +0000 https://makesolutionsinc.com/?p=4292 Process maps and workflow diagrams create a strong foundation for safety and efficiency.

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]]> Bikeshedding: Why We Waste Time on the Wrong Things https://makesolutionsinc.com/operational-excellence/bikeshedding/ Mon, 12 May 2025 19:38:13 +0000 https://makesolutionsinc.com/?p=4203 Discover how the Bikeshedding effect causes teams to fixate on minor details while major decisions stall—and get tips to keep projects on track. Improve project management by addressing the Law of Triviality.

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]]> Unlock IT Capacity Without Adding Staff or Capital Expense https://makesolutionsinc.com/operational-excellence/unlock-it-capacity-without-adding-staff-or-capital-expense/ Wed, 16 Apr 2025 17:55:44 +0000 https://makesolutionsinc.com/?p=4155 Optimize existing resources and processes by systematically inventorying and organizing workloads, improving governance, and fostering education and communication.

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]]> Identify and Address Operational Process Problems in Healthcare IT https://makesolutionsinc.com/operational-excellence/identify-and-address-operational-process-problems-in-healthcare-it/ Mon, 17 Mar 2025 13:07:06 +0000 https://makesolutionsinc.com/?p=4030 IT and Informatics operational processes improvement are often neglected, making meaningful change an uphill battle. Identify and acknowledge existing problems to implement actionable improvements.

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]]> Successful Software Implementations: Plan to Deliver, then Deliver to Plan https://makesolutionsinc.com/operational-excellence/successful-software-implementations/ Mon, 16 Dec 2024 17:43:19 +0000 https://makesolutionsinc.com/?p=3744 Achieving successful software implementations requires meticulous planning and execution - Organizations must Plan to Deliver, then Deliver to Plan to meet growing IT demand.

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]]> Mastering Effective Communication: A Path to Stronger Connection https://makesolutionsinc.com/operational-excellence/mastering-effective-communication/ Tue, 19 Nov 2024 14:23:47 +0000 https://makesolutionsinc.com/?p=3674 Many communications fail to deliver their intended message or obtain the desired impact. Solve this problem by adopting these best practices for effective communication.

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]]> Creating Integration Test Scripts: A How-To Guide For Health Systems https://makesolutionsinc.com/healthcare-software-testing/creating-integration-test-scripts-a-how-to-guide/ Mon, 14 Oct 2024 17:15:14 +0000 https://makesolutionsinc.com/?p=1 In healthcare, the seamless integration of new technologies and workflows into existing processes isn’t just a technical requirement—it’s a matter of patient safety and organizational survival.

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]]> Transforming Healthcare IT: Prioritizing Operational Excellence https://makesolutionsinc.com/operational-excellence/prioritizing-operational-excellence/ Wed, 18 Sep 2024 17:51:11 +0000 https://makesolutionsinc.com/?p=3573 To be technically resilient, meet organizational demand, and stay innovative IT and Informatics need to address and overcome operational challenges.

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]]> The Importance of End-User Involvement in Workflow Testing https://makesolutionsinc.com/healthcare-software-testing/the-importance-of-end-user-involvement-in-workflow-testing/ Wed, 14 Aug 2024 20:41:59 +0000 https://makesolutionsinc.com/?p=3513 Avoid disruption and failure when implementing applications and information systems through rigorous testing of all end-user workflows.

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]]> Protect your Organization with the 4 Pillars of Quality Testing https://makesolutionsinc.com/healthcare-software-testing/protect-your-organization-with-quality-testing/ Wed, 17 Jul 2024 17:37:35 +0000 https://makesolutionsinc.com/?p=3462 It’s not about testing the technology; it’s about validating the workflow processes enabled by the integrated technology. An organization's investments must successfully integrate with operational processes to effectively provide cohesive and sustainable support.

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]]> Adapting to Disruption: Recalibrating your Project Portfolio https://makesolutionsinc.com/operational-excellence/recalibrating-your-project-portfolio/ Wed, 19 Jun 2024 12:27:54 +0000 https://makesolutionsinc.com/?p=3151 Disruption and change are a constant in healthcare. Learn how to conquer disruption by recalibrating your project portfolio.

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]]> Navigating Role Clarity in Healthcare IT and Informatics Teams https://makesolutionsinc.com/operational-excellence/navigating-role-clarity/ Tue, 14 May 2024 14:22:44 +0000 https://makesolutionsinc.com/?p=3022 Role clarity is a necessity for teams to complete projects and changes on time within budget and deliver value. Pave the way for a collaborative team environment up front to minimize friction and increase communication and productivity. By fostering role clarity, constructive dialogue, and accountability, you can enable and empower your healthcare IT and Informatics teams to succeed.

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]]> Organizing IT and Informatics for Today’s Healthcare System https://makesolutionsinc.com/operational-excellence/organizing_it_and_informatics/ Wed, 17 Apr 2024 16:55:17 +0000 https://makesolutionsinc.com/?p=2858 With the right strategies you can optimize your IT and Informatics division, achieving enhanced efficiency and fostering a culture of innovation. This article outlines key considerations and recommendations for establishing and sustaining an effective health informatics and information technology support structure.

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]]> Project Harmony: Orchestrating a Sustainable Portfolio Roadmap https://makesolutionsinc.com/operational-excellence/orchestrating-a-sustainable-portfolio-roadmap/ Tue, 19 Mar 2024 15:12:02 +0000 https://makesolutionsinc.com/?p=2225 Health system projects often operate in isolation as disparate efforts leading to project collisions, resource conflicts, higher costs, and delayed delivery. The remedy lies in effective portfolio management with a well-designed roadmap.

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]]> Healthcare Application Testing – Its Condition is Critical https://makesolutionsinc.com/operational-excellence/application-testing-critical-condition/ Wed, 21 Feb 2024 15:17:18 +0000 https://makesolutionsinc.com/?p=2578 80% of healthcare providers have increased IT spending. Yet only 6% of US healthcare providers believe their IT testing processes are sufficient.

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]]> Maximizing Your Testing: Streamline and Enhance Healthcare Application Testing ROI https://makesolutionsinc.com/healthcare-software-testing/maximizing-your-testing-roi/ Thu, 18 Jan 2024 14:44:41 +0000 https://makesolutionsinc.com/?p=2190 Have you ever calculated the costs associated with a healthcare project testing event? Among the often-overlooked expenses are the resources and hours required to write and update test scripts, the coordination and management efforts for the testing event, and the considerable hours allocated for all participants, plus the unproductive time they spend waiting to start their […]

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]]> Shaping an Effective PMO https://makesolutionsinc.com/operational-excellence/shaping-an-effective-pmo/ Mon, 18 Dec 2023 17:07:34 +0000 https://makesolutionsinc.com/?p=2071 To shape a proficient Project Management Office (PMO), it's important to explore the impact of practice structure, the significance of aligning with organizational needs, and the progression towards maturity.

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]]> Healthcare IT Staffing: The Demand – Talent – Team Triangle https://makesolutionsinc.com/operational-excellence/demand-talent-team-triangle/ Tue, 14 Nov 2023 18:35:34 +0000 https://makesolutionsinc.com/?p=1719 Traditional healthcare IT staffing approaches are often ineffective because they don’t take into consideration necessary variables to identify IT staffing needs.

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]]> What’s your problem? https://makesolutionsinc.com/operational-excellence/whats_your_problem/ Sat, 21 Oct 2023 15:11:58 +0000 https://makesolutionsinc.com/?p=1683 Often there is misalignment between the solution (project) and desired result (problem we want to solve). Confirm the Problem Statement behind the purpose of the project for better decisions, planning, and outcomes.

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]]> Right Thing – Right Time – Right Way https://makesolutionsinc.com/operational-excellence/right-thing-right-time-right-way/ Thu, 28 Sep 2023 18:34:44 +0000 https://makesolutionsinc.com/?p=1573 Build an achievable Portfolio Roadmap based on effective governance decisions, line of sight, and resource capacity.

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